Statutory Maintenance

A business premises, a rented property and an owner-occupied home do not automatically have the same requirements. The equipment, use and responsibility arrangements need to be established before deciding which tasks belong in the schedule.

We help turn that requirement into an instruction: what needs doing, the appropriate specialist, the areas included and the records expected. Where a report identifies repairs, those become separate work items rather than remaining unexplained notes in a file.

This service supports landlords, property managers, business owners and customers arranging property work linked to identified obligations. Tell us how the premises are occupied and which systems or reports prompted the enquiry so the instruction addresses the right requirement.

The scope identifies the property, equipment, maintenance tasks and specialist checks required. It states any remedial work, access restrictions and evidence to be provided. Electrical, gas and other technical activities have their own requirements; a general property visit is not a combined certificate for every system.

1. Review the property details and available reports.
2. Arrange the correct maintenance or specialist appointment.
3. Coordinate access with the authorised property contact.
4. Identify repairs arising from findings.
5. Retain completed work records and next actions.

We clarify the requirement, confirm the instructed scope and arrange attendance. The result identifies work completed, inaccessible areas and recommendations. Where additional work is needed, we explain the required next step and obtain the appropriate instruction.

Provide earlier reports, equipment details, property use and known defects. Identify who occupies the property, who authorises work and how access will be arranged. Prepare for any interruption to power, heating or water so occupants understand what the appointment involves.

Owners, landlords and occupiers retain the duties that apply to them. The work scope identifies the appropriate technical resource and site information. HSE maintenance guidance explains the maintenance of work equipment; the exact requirement must fit the property and activity concerned.

An urgent technical finding needs the action specified by the relevant competent person and applicable requirements. Booking another routine visit does not resolve that finding. We agree the contact for reports, decisions and escalation so important information reaches the right person.

Keep the address, equipment reference and inspection scope on the record. Retain the actual report, not just a diary entry saying a visit took place. Repairs should identify which finding they address and what evidence confirms the work completed.

The type and number of systems, inspection scope, access and existing condition affect price. A report recommending investigation needs a different instruction from a defined repair. We distinguish the assessment, specialist checks and additional work so the customer can understand each cost.

You receive the agreed documents and a clear record of outstanding items. Excluded areas or unresolved findings require follow-up. Keep future dates with the property's records and review the requirements when use, equipment or responsibility changes.

Black & White Property Services connects required checks with practical repairs and property work. The result is a clearer route from an identified requirement to attendance, records and action, without mistaking possession of a report for completion of its recommendations.

Explore Planned Preventative Maintenance, Electrical Testing and EICRs, Heating and Gas and Compliance Remedial Works. Browse maintenance, services and projects.

Managing agents need accurate property and occupier boundaries. Residential block management requires clarity on shared systems. Retail premises need work coordinated with trading and access. Explore all sectors.

We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Newcastle upon Tyne, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Middlesbrough, Stockton-on-Tees and Redcar and Cleveland. View all locations.

Read What Is Statutory Maintenance? and What Is a Statutory Maintenance Schedule?. Bring your original technical reports when discussing follow-on work. Browse the knowledge centre.

No. Property use, equipment and the responsibilities involved affect which requirements apply. Establish those details before selecting tasks or intervals.

No. The instruction must identify each activity and the document required. Do not assume one replaces the other.

Yes. Provide the complete report so the work can be scoped against the actual finding, including any recommended investigation or retesting.

The exclusion must remain clear. Agree access and the required follow-up rather than treating the unassessed item as completed.

Contact Black & White Property Services with the address, property use and existing reports. Identify deadlines, known defects and the person authorised to agree access and work.