Maintenance Contracts

When the same property needs several recurring jobs, arranging each one from scratch takes time. An ongoing agreement establishes the work and access arrangements once, then keeps them current as the property changes.

The detail matters more than a package name. A contract covering scheduled labour is different from one including defined repairs or materials. We make those distinctions part of the scope so customers understand what they are paying for.

Maintenance contracts suit business owners, landlords, property managers and customers seeking regular property upkeep. An agreement can address one property or several addresses, with the work and records kept specific to each property.

The schedule identifies the properties, equipment or areas, recurring tasks and visit arrangements. It states included materials, repair allowances, exclusions, payment arrangements, contract duration and the process for renewal or ending the service. Additional work needs its own defined approval route.

1. Prepare a property-specific schedule of upkeep.
2. Arrange recurring attendance and access.
3. Record work and raise repair recommendations.
4. Confirm additional instructions and associated costs.
5. Review the arrangement after property changes.

We establish what you want maintained, review the property's condition and agree the schedule and terms. Visits follow that arrangement. If a finding falls outside the included work, you receive a clear description of the next step and cost basis before giving the relevant instruction.

Provide addresses, current service records and a list of recurring jobs. Explain who occupies each property and who books or provides access. Identify equipment already covered by another agreement so the new scope does not duplicate or conflict with it.

The agreement names the customer who can instruct work and the contact for access. Each technical task still requires appropriate competence and preparation. For business customers, HSE contractor guidance explains why a contract needs practical coordination and site information alongside its commercial terms.

We distinguish routine visits from faults requiring separate attendance. Service hours and any response arrangements are agreed explicitly. Reporting a fault, attending and completing a repair are different stages; the contract explains which service is included at each stage.

Records identify the property, task and outcome. Keep approved additional work and costs linked to the original finding. When equipment changes or a property leaves the arrangement, update the scope and effective date so the records and charges remain understandable.

Property size, condition, visit frequency, trade requirements, materials and access shape the price. Several addresses or restricted working hours affect coordination. Compare proposals by what they include and the rules for extra work, not just the recurring charge.

Completed visits include the agreed work record and outstanding recommendations. Review the schedule if recurring repairs suggest that an item needs replacement. At the end of the arrangement, retain the records supplied, next due tasks and any unresolved work needing a new instruction.

Black & White Property Services makes ongoing upkeep easier to organise by defining the jobs, access and follow-up. You gain a clear work schedule and a practical way to assess additional repairs without assuming every defect is covered by the regular fee.

Explore Planned Preventative Maintenance, Building Fabric, Heating and Gas and Minor Works. Browse all maintenance, services and projects.

Managing agents need clear instruction and property boundaries. Retail premises need attendance arranged around trading. Residential block management needs shared-area work distinguished from individual premises. Explore all sectors.

We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Newcastle upon Tyne, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Middlesbrough, Stockton-on-Tees and Redcar and Cleveland. View all locations.

Read PPM Contract Pricing Explained to compare scope and charges, and What Should a PPM Schedule Include? to prepare the task list. Browse the knowledge centre.

Yes. The scope can cover one recurring service or several trades. The important point is a clear task list and responsibility for arranging it.

No. Cover depends on the written scope, allowances and exclusions. The agreement explains how additional repairs and materials are handled.

The agreement sets the booking and instruction rules. Access coordination can involve occupants while spending approval remains with the authorised customer.

Review completed work, outstanding repairs, changes to the property and whether the schedule still fits. Confirm any price or scope changes before renewal.

Contact Black & White Property Services with the addresses, regular jobs and current arrangements. Explain who authorises work and provides access so the agreement reflects how the property is managed.